Thank you for shopping with StepLites!
We’re committed to delivering your orders quickly and safely. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- You’ll receive a confirmation email with tracking information once your order ships.
2. Shipping Rates & Delivery Times
We offer standard and express shipping options at checkout.
Delivery times may vary depending on your location:
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping (Domestic) | 3–7 business days | Calculated at checkout |
| Express Shipping (Domestic) | 1–3 business days | Calculated at checkout |
| International Shipping | 7–21 business days | Calculated at checkout |
Please note: Delivery times are estimates and may vary due to carrier delays or customs processing.
3. Shipping Address
Please ensure that your shipping address is complete and accurate before submitting your order.
We are not responsible for packages lost due to incorrect or incomplete addresses.
All orders ship from our main distribution center:
A M MARKETING
New no 38 old no 7 erulappan street
Sowcarpet Chennai
TamilNadu
4. Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to monitor your shipment’s progress.
5. Delays and Lost Packages
We do our best to ensure timely delivery, but sometimes delays can occur due to weather, customs, or carrier issues.
If your package is significantly delayed or lost, please contact us at ammarketingindia@gmail.com with your order number.