Welcome to StepLites (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.steplites.com or use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our site, such as creating an account, subscribing to a newsletter, or making a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via our payment partners)

B. Non-Personal Information

We may automatically collect non-identifiable data such as:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Pages visited and time spent on our site

  • Cookies and tracking technologies

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and improve our website and services

  • Process and fulfill your orders or requests

  • Respond to your inquiries and provide customer support

  • Send you marketing communications, promotions, or updates (you can opt out anytime)

  • Improve our website experience and analyze site traffic

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website usage

  • Remember your preferences and settings

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers (e.g., payment processors, shipping partners, analytics services)

  • Legal authorities, if required by law or to protect our rights

  • Business partners, in the event of a merger, sale, or transfer of assets

All third parties are required to protect your data and use it only for the purposes we specify.

5. Data Security

We use industry-standard security measures (SSL encryption, firewalls, and secure servers) to protect your data from unauthorized access, alteration, or disclosure.
However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please check this page periodically to stay informed about our privacy practices.